Our Story
Ogel IT Ltd. is an SME based in Stevenage with a wide customer base spanning private and public sectors across the UK. For years we have been providing flexible, secure, and cost-effective IT services by helping our customers understand their business requirements, and then designing and delivering solutions that’s right for them.
Led by its founder, Sam Newman who formed the fast-growing company in 2016 with a passion for driving IT innovation, and an aim to build a team of subject matter experts that would provide tailored solutions that transform business processes for his customers.
“As an agile operation with a client centric approach, we are proud of our ability to build strong, trusting client relationships, instilling confidence that our expertise will provide the best possible solutions for their operation, at the best price.” – Sam Newman
Customer Service
We are committed to service excellence and are empowering our people to deliver it. We pride ourselves on being reactive and proactive to our customer needs all while providing a friendly and attentive service, as well as maintaining and exceeding levels of customer and employee satisfaction.
We are a small operation with big capabilities, never becoming complacent around our customer needs.
Planning ahead to enhance your experience and deliver world class services is one of the main reasons we have such a high customer retention rate.
Expertise
Our subject matter expert professionals combine their vast industry experience with specialised, state-of-the art skillsets making for an unmatched team to have working on your project. Their passion and dedication to find the best industry-tailored solution for every client is what sets Ogel IT’s team apart from the rest. This coupled with a dedicated delivery team and desk side engineers who prioritise your business, you can be assured you are always in the right hands.
Our employees are the keystone of our competitive edge.
The Team
The team at OGEL IT are a highly capable and specialised team who all have over 10 years’ experience in designing, delivering and migrating to cloud, hybrid and on premises solutions. We pride ourselves in having all come from delivery and support backgrounds from where we understand the importance of delivering high quality services and solutions that are simple to manage and maintain and ultimately providing the best experience for both the business and the end user.
We have an agile team of experienced resources whose skills complement one another resulting in a highly effective and capable design and delivery team. The team are dedicated to the delivery of the overall programme and able to assist in each other’s work streams helping ensure project and programmes are delivered on time. We run internal design review and assurance throughout the programme to ensure all members follow the same principles to deliver a cohesive solution. We have a wealth of experience in the delivery of solutions within both the private and public sector.
Quality Management and Information Security
We have worked very hard to develop an integrated quality and information security management system by implementing clearly defined policies and procedures that enable us to maintain high standards across the organisation, as well as demonstrating our commitment to continual improvement and development.
To achieve compliance with these standards, Ogel IT Ltd. underwent evaluation processes in order to provide our customers with the assurance that our commitment to quality and information security clearly runs through our business.
We are Cyber Essentials certified, which involves an independent assessment to verify that Ogel IT Ltd. has implemented the required technical security controls. Cyber Essentials is a scheme developed by the UK Government that requires an organisation to have a number of technical and procedural controls in place to improve information security and mitigate against the risk of cyber-attacks.
Cyber Essentials is a certification that is awarded to organisations when the evidence provided in the basic Cyber Essentials self-assessment is audited through a series of vulnerability tests. This additional certification provides reassurance to our customers that we have effective cybersecurity measures in place.
Frameworks
We are delighted to support the UK Public Sector and have achieved places on several government frameworks enabling us to help organisations find the best possible solutions for their operation, at the best price.
Crown Commercial Supplier
Supporting the public sector with our full service catalogue
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2019/20, CCS helped the public sector to achieve commercial benefits worth over £1bn – supporting world-class public services that offer best value for taxpayers.
We are proud to be named a supplier on multiple CCS frameworks, enabling us to deliver our full service catalogue to more public sector organisations.
G-Cloud 12
CCS RM1557.12
The CCS G-Cloud 12 framework helps customers in the UK public sector find and buy cloud computing services such as hosting, software, and cloud support, including off-the-shelf and pay-as-you-go cloud solutions.
We provide services on the following lots within G-Cloud 12:
- Cloud Hosting –
- Azure Hosting Service
- Office 365 Services
- Cloud Software –
- Office 365 Services
- Office 365 Migration
- Cloud Support –
- End User Compute Deployment, Management & Support
- Office 365 Configuration, Migration & Support Services
- Cloud Connectivity Configuration & Support
- Technical Assurance, Support & Escalation
- Data Warehouse Services
- Programme & Project Management
Technology Services 3 (TS3)
CCS RM6100
The CCS TS3 framework covers traditional Information and Communication Technology (ICT) services, from strategy through to transition and operational deployment.
We provide services on the following lots within TS3:
- Lot 3a – Operational Services – End User Services
- End User Support
- End User Computing and Device Management
- Lot 3b – Operational Services – Operational Management Services
- IT Operations and Technology Estate Service Management
- Security Management
- Supply Chain and Contract lifecycle management
Digital Outcome & Specialists 5 (DOS 5)
CCS RM1043.7
The CCS DOS 5 framework can be used by all public sector organisations to find suppliers who can design, build and provide bespoke digital services using an agile approach.
We provide services on the following lots within DOS 5:
- Lot 1 – Digital Outcomes
- design
- performance analysis and data
- security
- service delivery
- software development
- support and operations
- testing and auditing
- user research
- user experience and design
2. Lot 2 – Digital Specialist
- agile coach
- business analyst
- content designer or copywriter
- cyber security specialist
- delivery manager or project manager
- designer
- developer
- communications specialist
- performance analyst
- portfolio manager
- product manager
- programme delivery manager
- quality assurance analyst
- service manager
- technical architect
- user researcher
- web operations engineer
Social Values
It is important to not loose focus on the fundamental challenges we face in our future, and the pressure that places on generations ahead of us.
Making the smallest of changes today, can set the tone for tomorrow and spark inspiration for others to follow suit. Creating a ripple effect for a positive movement towards a healthier, greener and more sustainable environment for our children, with better social and ethical values that protect them from the harsh realties of today.
At OGEL IT we are dedicated to changing our policies to benefit the environment and ensure we make socially and environmentally conscious investments wherever possible.
ESG Progress in Action
Environment, Social and Governance for better business, today and tomorrow
Speak Up!
OGEL IT is committed to conducting business with integrity and fairness, with respect for the law and our values. Despite this commitment, you may one day observe conduct that concerns you, or that seems to violate our Code of Business Conduct and/or its policies. If you observe or suspect such misconduct, you are encouraged to speak up.
Our Speak Up policy allows you to raise concerns about suspected misconduct through a variety of channels. This policy does not replace OGEL IT’s regular reporting lines or complaints procedures.
